Now you can really sit back and chill in the outdoors with the Gardeon Wicker Recliner, precisely what you need for relaxation in elegant wicker style. The recliner is made of UV-resistant and weather-resistant PE wicker so that you never have to worry about rust, corrosion or weathering issues. The heavy-duty powder-coated steel frame is sturdy and hardy and will stand up to robust use easily. More importantly, the recliner is fully adjustable, with adjustable backrest and footrest to let you lie back and stretch your legs for full-body relaxation. Better still, the seat cushion is made of high-density foam for ultra-comfort while the zipped cover is weather-resistant, removable and washable. Yes, it is indeed paradise under the sun, moon and stars. Have it outdoors or indoors, the wicker recliner is equally at home with its exquisite design and unique presence for any home décor enthusiast.

Features
UV-resistant and weather-resistant PE wicker
Comfortable and chic
Non-slip feet
Sturdy steel frame
Durable powder coating
Premium high-density foam cushions
Weather-resistant, removable and washable seat cover
Outdoor or indoor use
Weather-resistant
Adjustable backrest
Adjustable footrest

Specifications:
Material: PE wicker
Frame: Steel frame
Cushion thickness: 7cm
Chair dimensions: 57cm x 65cm x 95cm
Colour: Grey
Number of package : 2

Package Content
2 x Gardeon Wicker Recliner Chair
1 x Manual

Where is my item being shipped from?

In order to provide the largest range and the most comprehensive delivery Just OZ Deals operates warehouses in multiple states across Australia including Queensland, New South Wales, and Victoria.

Please be advised that when ordering multiple items they may come from different warehouses and with different couriers. You will be sent multiple tracking numbers if this is the case.

When will my item be processed and dispatched?

Orders are dispatched each weekday from our warehouses across Australia.

Your order will generally be dispatched within 1-4 business days of order placement. On rare occasions this might extend a little longer, but the majority are dispatched within 3 business days.

Certain ‘big-brand’ appliances can take longer to dispatch as we often source these directly from the manufacturer. Please allow up to 7 business days for these.

How long will it take to get to me?

As a general rule, if you live in or near a capital city in Victoria or New South Wales you will usually receive your order within 1 week.

Alternatively if you live in or near a capital city in Queensland, Tasmania, South Australia, Western Australia, or the Northern Territory you will receive your order within 1-2 weeks.

Delivery to regional and remote areas can take a little longer, however usually no longer than 13 business days.

Who is it being shipped with?

We have multiple preferred service partners depending on the size and weight of your order and it’s delivery address.

These include:

Australia Post

https://auspost.com.au/

13 76 78

Aramax

https://www.aramax.com.au/

1300 327 892

Allied Express

http://www.alliedexpress.com.au/

13 13 73

Hunter Express

13 22 52

Tollhttps://www.mytoll.com.au

1300 865 547

What day/time will it be delivered?

Unfortunately, we can’t give you an exact day and time your order will arrive as this will be determined by the courier’s transit times and trucking schedules.

Will I get a tracking number?

Consignment tracking details will be sent to you within 24 hours of your order leaving our warehouse. You will be able to track your order through the carrier’s website.

The expected delivery time given by each courier is for reference only. Delivery might take longer than expected due to various reasons.

If you do not receive your item within 10 business days, please contact our customer service team.

Can I leave a note for the courier?

Yes. During the checkout process you can leave a note which will be added to the delivery instructions for you order.

Please note: After your order has been dispatched from our warehouse you will need to call the courier directly on the numbers provided above to add any notes to your order.

Can the courier call me before delivery?

As some of the couriers we use are contractors, there is no guarantee they will have the facilities to call you the day of delivery.

Your best bet is to leave a note to call you during checkout anyway. Or alternatively, have your item shipped to your work address where someone will be available to sign for it.

What if no one is home to receive my order?

If no-one is home and there is a secure and dry place to leave your order, then the driver may leave your item(s).

If there’s no safe place they will leave a calling card and you can call them to arrange a re-delivery date.

In the unlikely event that your parcel is returned to us due to there being an inaccurate address or it being rejected by a receiver, our customer service representative will contact you via email.

A re-delivery cost may occur for any products that are returned to us due to incomplete addresses.

Can you deliver to my postcode?

Most items on Just OZ Deals can be shipped to most areas of Australia.

Unfortunately, there are some restrictions with bulky items that we aren’t able to ship to the postcodes highlighted below, as well as certain other regional areas, depending on the size and weight of the item.

Undeliverable Postcodes For Bulky Items

NT

0800-0999

NSW

2641, 2717, 2831, 2898, 2899

QLD

4184, 4421, 4450-4499, 4680, 4700-4999, 9920-9999

SA

5701

WA

6055, 6215-6799

TAS

7151

Note: If your postcode is listed above as undeliverable, you are welcome to contact us and we may be able to work with an alternate courier and associated delivery fee to get your order delivered.

Can I pickup my order from your warehouse?

Pick up or arranging your own courier is not available at our warehouses to ensure our distribution centres can dispatch all goods efficiently at all times.

What happens if my item is faulty?

Just OZ Deals offers a 12 month warranty on all products, unless stated otherwise.

You are required to notify Just OZ Deals within 7 working days in the unlikely event that the item arrives damaged or faulty.

If you would like to process a warranty claim please email us as info@justozdeals.com.au including your order number and as many detailed notes about the fault(s) and also attach some pictures, or possibly a short video clip, of what has happened.

Our warranties team will then assess your claim and be in contact about the next steps. Please do not attempt to return your item without approval.

A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.

What if part of my item is broken or missing?

Just OZ Deals can often provide replacement parts for your order if something happens to be broken or missing.

Please circle the part(s) which need replacing on the assembly instructions and send us a photo with your order number to justozdeals@gmail.com to ensure the correct parts are sent.

In the event that we cannot source the individual parts for your order we will offer you a full replacement or suitable compensation.

What if it is only minor defect?

If there is a minor defect that you are not happy with please email us as info@justozdeals.com.au including some pictures and our warranty team may be able to process a partial refund to compensate you.

What if I change my mind and don’t want the product I ordered?

We understand that circumstances change so if you would like to discuss a return due to a change of mind please contact us first at info@justozdeals.com.au quoting your order number.

However, we may charge a restocking fee or returns fee if the item has been shipped from our warehouse. So please review and place the order carefully.

Currently we support following payment modes:

• Credit/debit card payments
• Paypal Standard
• Pay in 4 instalments using Paypal
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